Faqs

• Check-in is typically after 14:00 (2:00 PM), and check-out is before 12:00 (noon). Specific times can be confirmed at the time of booking.

Is there free Wi-Fi available?

• Yes, complimentary high-speed Wi-Fi is available throughout the hotel for all guests.

How far is the hotel from Taikoo Li?

• The hotel is located very close to Taikoo Li, just steps away, making it extremely convenient for shopping, dining, and sightseeing.

Is there parking available at the hotel?

• Yes, the hotel offers public parking facilities on-site. Guests should confirm if it is free and whether reservations are required upon arrival.

Does the hotel have a restaurant?

• Yes, the hotel features an on-site restaurant serving breakfast, lunch, and dinner, offering both Chinese and Western cuisine options.

Is breakfast included in the room rate?

• Breakfast is usually not automatically included in the base room rate but can be purchased as an add-on. It is typically served as a buffet with a variety of choices.

What is the closest metro station?

• The nearest metro stations are Chunxi Road Station and Tianfu Square Station, both within a short walking distance, providing easy access to the city’s subway network.

Can I request a non-smoking room?

• Yes, non-smoking rooms and floors are available. Please specify your preference when booking.

Are pets allowed at the hotel?

• No, pets are generally not permitted at Anyee Xinliang Grand Hotel.

Does the hotel offer airport transfer services?

• The hotel does not typically provide a complimentary airport shuttle service. However, taxis and ride-hailing apps like Didi are readily available.

How far is the hotel from Chengdu Shuangliu International Airport?

• The hotel is approximately 18-20 kilometers from Chengdu Shuangliu International Airport, which takes about 30-45 minutes by car, depending on traffic.

Is there a fitness center or gym?

• Based on standard amenities for hotels of its class, a fitness center may be available. Guests should confirm directly with the hotel for the most accurate information.

What languages do the staff speak?

• The front desk staff speak Mandarin Chinese and English, ensuring communication with international guests.

Are children welcome, and what are the policies for them?

• Yes, children are welcome. Children under a certain age (e.g., 12) often stay for free when using existing bedding. Crib availability should be requested in advance.

Does the hotel have a swimming pool?

• The hotel does not have a swimming pool.

Can I add an extra bed to my room?

• Extra bed availability depends on the room type. This must be requested at the time of booking, and additional fees will apply.

Is there 24-hour front desk service?

• Yes, the hotel has a 24-hour front desk to assist guests with any needs at any time.

Is there luggage storage available?

• Yes, guests can store their luggage at the front desk before check-in or after check-out.

What room types are available?

• The hotel offers various room types, including Deluxe Rooms, Business Suites, and Family Rooms, each designed for comfort and convenience.

Is there an elevator in the hotel?

• Yes, the hotel is equipped with elevators for guest access to all floors.